TradeCraftEdge
Information about personal data processing by TRADE CRAFT EDGE SRL.
TRADE CRAFT EDGE SRL, Strada Ana Ipatescu 1, 725500 Siret, Suceava, Romania.
CUI: 49126797. Trade Register No.: J2023001971335. VAT code: RO49126797.
Phone: +40 749 808 880. E-mail for personal data requests: office@tradecraftedge.com.
name, phone number, e-mail address, and the content sent through the form;
details about the requested products or services;
files, images, artwork, or logos uploaded in the configurator or sent for a quote;
IP address, request date and time, browser, device, and technical information from server logs;
cookie preferences.
reviewing quote requests and communicating with interested persons;
preparing a personalized quote and embroidery simulation;
confirming and carrying out orders when a request becomes an order;
invoicing, accounting records, complaint handling, and defending company rights;
site security and prevention of spam, fraud, and abuse.
steps requested by the person before entering into a contract;
performance of a contract if the request becomes an order;
legal obligations for accounting and tax documents;
legitimate interest for security, abuse prevention, and defense of rights;
consent for non-essential cookies.
Requests that do not become orders: 12 months from the last message.
Customer and order data: during the cooperation and afterwards according to accounting and tax legal obligations.
Financial and accounting documents: according to the applicable legal periods.
Files and logos sent: 24 months after project completion or 6 months if the request does not become an order.
Security logs: up to 12 months, unless needed to investigate an incident.
Data may be accessed by the hosting provider, e-mail providers, IT services, accounting services, or authorities when required by law.
We do not sell personal data to third parties.
You have the right of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent where applicable.
To exercise your rights, you can write to office@tradecraftedge.com.
You have the right to lodge a complaint with the Romanian data protection authority (ANSPDCP): https://www.dataprotection.ro.