Terms and conditions

General information

The website tradecraftedge.com is managed by TRADE CRAFT EDGE SRL and presents computerized embroidery and textile personalization services.

Quote requests

The form on the website is a quote request, not a firm order and does not involve automatic payment.

The quote, price, deadline, and technical details are confirmed later by the company.

Prices and payment

Prices depend on product, quantity, embroidery size, number of colors, logo complexity, and material.

Payment methods and deadlines are established in the confirmed quote.

Mockups and files

The client must send files, logos, or information they have the right to use.

Simulations generated on the website are indicative and must be confirmed before production.

Personalized products

Personalized products may have small differences in color, position, or texture compared with the digital simulation.

For personalized orders, cancellation or withdrawal may be limited after confirmation and production start, according to applicable law.

Complaints and warranty

For complaints, you can contact us at office@tradecraftedge.com or +40 749 808 880.

Applicable law and jurisdiction

This website, its use, and relationships resulting from quote requests are governed by Romanian law.

Any dispute will be settled by the competent courts in Romania, in compliance with consumer protection provisions and applicable legal rules.